Dispatcher / Office
Full Time • Detroit
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- 401k
- Aflac
- Life Insurance
- Legal Shield
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of response team
- Provide impound information to owners
- Release impounded vehicles back to owners
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).
Compensation: $15.00 - $18.00 per hour
24/7 Towing Services and Cash for Junk Cars
Established in 1996, Troy’s Towing is fast and reliable, offering a personal touch with all the jobs we undertake—whether they involve junk car purchase, heavy-duty towing, or something else. We’ve built an excellent reputation over the years, resulting from our on-going commitment to complete customer satisfaction! Because we understand that breakdowns and accidents can be extremely stressful, we strive to do everything we can to minimize the disruption of unforeseen roadside circumstances on our clients.
Join Our TEAM!
We are looking for a few great people! We are always looking for great and qualified people to join our team at Troy’s Towing, Inc. To be considered for employment all applicants must meet the following conditions:
- Have a high school diploma or GED
- Excellent customer service skills
- Excellent communication skills
- Be professional at times
- Be a self starter
- Pass a pre-employment drug test and random drug test (once employed)
- Flexibility to work any shift including nights, weekends and holidays
- Neat, organized and ability to pay attention to detail
- Positive and upbeat attitude
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